Last Updated: August 2026

Thank you for shopping with VASQ – Appear Clothing Brand.

We aim to process and deliver every order as smoothly as possible. Please review the following shipping information before placing your order.

1. Order Processing

Orders are generally processed within 2–4 business days after the order is successfully placed and payment is confirmed.

Processing may take slightly longer during:

• Major sales or promotional periods
• Festivals and holiday seasons
• Unusually high order volumes
• Circumstances beyond our reasonable control

Once your order has been processed and dispatched, you will receive shipping confirmation and tracking information where available.

2. Shipping & Delivery

Estimated delivery times after dispatch are generally:

Delivery Location	Estimated Delivery Time
Metros & Major Cities	3–5 business days
Rest of India	5–7 business days
Remote Areas & Northeast India	7–10 business days

Estimated Overall Timeline

In most cases, orders are expected to arrive within approximately 5–9 business days from the date of order.

Delivery times are estimates and are not guaranteed. Actual delivery time may vary depending on the destination, courier service, weather, holidays, logistics conditions, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

If free shipping or promotional shipping offers are available, the applicable terms and eligibility requirements will be displayed on our website or during checkout.

4. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders.

If COD is available for your order, any applicable COD or handling charges will be displayed at checkout before you place the order.

COD availability may vary depending on the delivery location and other factors.

5. Order Tracking

Once your order has been dispatched, we may provide a tracking link through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information to check the status of your shipment through the applicable delivery partner.

Please allow some time for tracking information to become active after dispatch.

6. Incorrect Shipping Information

Please carefully check your shipping address, name, email address, and phone number before completing your order.

If you notice an error in your shipping information after placing your order, contact us as soon as possible at:

vasqtshirt@gmail.com

We will try to update the information if the order has not yet been processed or dispatched.

Once an order has been processed or shipped, we may not be able to change the delivery information.

7. Undelivered or Returned Shipments

A shipment may be returned to us or our delivery partner if:

• The address provided is incorrect or incomplete
• The recipient is unavailable after repeated delivery attempts
• The phone number provided is incorrect or unreachable
• The delivery is refused
• Other circumstances prevent successful delivery

If an order is returned because of incorrect information provided by the customer or repeated failed delivery attempts, additional shipping or re-shipping charges may apply.

We will contact you where possible to determine the next steps.

8. Damaged or Incorrect Products

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please provide:

• Your Order Number
• Clear photographs of the product
• Photographs of the packaging, where applicable
• A brief description of the issue

After verification, we may provide a replacement or refund in accordance with our Return & Refund Policy.

9. Delivery Delays

While we work with delivery partners to ensure timely delivery, we cannot guarantee a specific delivery date.

Delays may occur due to:

• Courier or logistics issues
• Weather conditions
• Public holidays
• Festivals
• Natural events
• Government restrictions
• Incorrect address or contact information
• Remote-location delivery
• Other circumstances beyond our reasonable control

We appreciate your patience in such circumstances.

10. Contact Us

If you have questions about your order or shipping, please contact us:

VASQ – Appear Clothing Brand

Office No. G-15, Haware Fantasia Business Park,
Ground Floor, Sector 30A,
Behind Inorbit Mall, Vashi, Navi Mumbai – 400703

Email: vasqtshirt@gmail.com
Phone / WhatsApp: +91 9773967391
Website: vasq.in