Last Updated: August 2026

At VASQ – Appear Clothing Brand, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit vasq.in, use our services, place an order, or communicate with us.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact Information

• Full name
• Billing address
• Shipping address
• Email address
• Phone number

Order & Transaction Information

• Products you view, add to your cart, or purchase
• Order details
• Transaction information
• Payment confirmation
• Return, refund, cancellation, or exchange information

Account Information

If you create an account, we may collect information such as your username, password, preferences, and account settings.

Device & Usage Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Network information
• Website interactions
• Pages visited and browsing activity

Communications

If you contact us for customer support or any other reason, we may collect the information you provide in your communication with us.

2. How We Collect Your Information

We may collect personal information:

• Directly from you, when you place an order, create an account, contact us, or provide information through our website.
• Automatically, through cookies and similar technologies when you browse or use our website.
• Through service providers, such as payment processors, website technology providers, shipping partners, analytics services, and other providers who help us operate our business.
• From third parties or business partners, where permitted by applicable law.

3. How We Use Your Information

We may use your personal information to:

Process and Fulfill Orders

• Process your purchases and payments
• Confirm and manage your orders
• Arrange shipping and delivery
• Provide order updates
• Handle returns, refunds, cancellations, and replacements

Provide Customer Support

We may use your information to respond to questions, resolve issues, and provide customer assistance.

Improve Our Website and Services

We may use information about how customers interact with our website to improve our products, website functionality, services, and overall shopping experience.

Marketing & Communications

With your consent where required by applicable law, we may send promotional emails, messages, or other marketing communications about our products, offers, and updates.

You can unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication.

Security & Fraud Prevention

We may use personal information to:

• Protect our website and customers
• Detect and prevent fraudulent or unauthorized activity
• Maintain the security of our services
• Investigate suspicious or illegal activity

Legal & Regulatory Requirements

We may use or disclose information when required to comply with applicable laws, legal processes, government requests, or to protect our legal rights.

4. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These may include:

• Shopify and website technology providers
• Payment processors
• Shipping and delivery partners
• IT and technical service providers
• Customer support providers
• Analytics providers
• Marketing and advertising service providers
• Professional advisors and legal authorities where required

We only share information where reasonably necessary for the relevant business purpose or where required or permitted by applicable law.

We do not sell your personal information as a standalone product.

5. Shopify

Our online store is hosted and supported by Shopify, which provides the technology and infrastructure that allows us to operate our online store.

Shopify may collect and process certain personal information when you visit or use our store.

For more information about how Shopify handles personal information and your available privacy rights, please review the Shopify Privacy Policy.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing where permitted

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

8. Children's Privacy

Our website is not intended for children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

9. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Please avoid sending sensitive or confidential information through unsecured communication channels.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services
• Complete transactions
• Maintain business and financial records
• Resolve disputes
• Prevent fraud
• Comply with legal and regulatory requirements
• Enforce our agreements and policies

The actual retention period may vary depending on the type of information and applicable legal requirements.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

• Right to Access: Request information about the personal data we hold about you.
• Right to Delete: Request deletion of your personal information, subject to legal requirements.
• Right to Correct: Request correction of inaccurate or incomplete information.
• Right to Data Portability: Request a copy of certain personal information in a usable format where applicable.
• Right to Opt Out: Unsubscribe from promotional communications at any time.

To exercise any applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Promotional Communications

If you receive promotional emails or messages from us, you can unsubscribe at any time by using the unsubscribe option included in the communication.

Even if you opt out of promotional communications, we may still contact you regarding important non-promotional matters, such as your orders, payments, deliveries, refunds, or customer service requests.

13. International Data Transfers

Some of our service providers may process or store information outside India or outside the country in which you live.

Where required by applicable law, we take appropriate steps to ensure that personal information transferred internationally receives appropriate protection.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first using the contact information below.

We will review and respond to privacy-related concerns in accordance with applicable law.

Where applicable, you may also have the right to contact the relevant data protection or regulatory authority in your jurisdiction.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable laws.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

VASQ – Appear Clothing Brand

Office No. G-15, Haware Fantasia Business Park,
Ground Floor, Sector 30A,
Behind Inorbit Mall, Vashi, Navi Mumbai – 400703

Email: vasqtshirt@gmail.com
Phone / WhatsApp: +91 9773967391
Website: vasq.in